Commission-free online ordering in your own app

By the Nomback team, who build ordering apps for independent restaurants · Updated October 30, 2026

How it works

1. We set up your menu, options, hours and pickup times in about two weeks.
2. Customers order and pay in your app or from the button on your website.
3. Orders print in your kitchen or show on a tablet, already paid.

What it costs

No commission on any order and no fee added to your customers. Card payments go through Stripe at 2.9% + 30¢. Apple charges $99 a year and Google $25 once for the developer accounts, which are in your name. Month to month, and live in about two weeks. Full pricing.

What a $30 order costs on each channel

Rates from DoorDash and Stripe. Nomback's $99 a month is flat whatever your volume.

What happens when someone orders

• A customer opens your app, or taps Order on your website, and picks pickup or delivery.
• They build the order with your options, see your prices with tax, and pay by card through Stripe.
• The paid ticket prints in your kitchen or pops up on the tablet with the name, items, notes and pickup time.
• The customer gets a stamp toward your reward, and their order is saved so next time it's a single tap.
• If you set a pickup time, the customer sees it when they order, so nobody waits at the counter wondering.

What's included and what isn't

• Included: pickup ordering, delivery with your own drivers, item options and add-ons, saved orders, order-ahead times, the stamp card, memberships and push notifications.
• Orders arrive: on a tablet or your kitchen printer.
• Rolling out: a Clover POS connection. It isn't live yet.
• Coming soon: delivery through DoorDash Drive.
• Not included: table service, reservations, gift cards.

Customers want to order from you

Asked by DoorDash itself, 43% of consumers preferred ordering delivery directly from the restaurant's site or app versus 27% through third-party apps (Restaurant Business). And 57% of adults had recently used mobile ordering, according to the National Restaurant Association (NRA).

Pickup first, then delivery

Pickup is the cheapest order a restaurant gets: no driver, no commission, and the customer walks past your counter where they might add a drink. Most owners start their app with pickup and their own drivers for nearby addresses.

If you run your own drivers, you set the delivery area and the fee. If you don't, keep using a delivery app for delivery and steer regulars to pickup in your app with a stamp on every order.

Questions owners ask

Is it really commission-free?

Yes. Nomback charges $99 a month and $399 setup, and no percentage of any order. Stripe charges normal card processing.

Do customers pay a service fee?

No. Nomback adds no fee to the customer's order.

Can I do delivery?

Yes, with your own drivers. Delivery through DoorDash Drive is coming soon.

Where do orders show up?

On a tablet or your kitchen printer. A Clover connection is rolling out and isn't live yet.

Can customers order from my website too?

Yes. One line of code adds an order button to your site that opens the same ordering.

How long until I'm taking orders?

About two weeks.

Related: An order button for the restaurant website you already have, Toast online ordering alternative for restaurants that want their own app, How to add online ordering to your restaurant website.

Sources

1. DoorDash merchant pricing
2. Stripe pricing
3. Restaurant Business: diners would rather order on your website, DoorDash says
4. National Restaurant Association: off-premises dining, Apr 16, 2025
5. Nomback pricing

Prices and fees were checked on October 30, 2026. They change, so check the source before you decide.